What happened this quarter, and the proof it was handled
A few pages, every three months, saying what happened on your infrastructure, what we fixed, what we prove it with, and what is still open. This is not the monitoring report nobody reads. It is a document your management, your insurer and your client can use as it is.
A restore that really was tested
One machine drawn at random, restored, timed, with the date. Everyone sells backup. Almost nobody proves it restores, and that is the only thing that counts on the day.
Deadlines that were met
Certificates, domain names, support contracts, end of life for systems and hardware. What falls due in the next six months, and what was renewed on time during the quarter.
Secrets that were rotated
Administration passwords and service tokens, with the date they last changed. A secret that has not moved in three years shows up immediately.
An inventory that is current
What you actually own: machines, versions, licences, end of support dates. Many companies discover their own list by reading it.
Alerts and what followed
What went off, what was fixed, how long it took and by what action. The remediation catalogue in the portal records it as it happens, so we are not reconstructing it afterwards.
What is still open
The known items we have not handled, with the reason and what it would take to close them. It is the most useful page of the document, and the one nobody writes.
Included or optional, depending on the contract
The review is included in managed services contracts above a certain size, and added as an option on smaller ones. It asks nothing of you: the material comes from the monitoring, the backups and the portal, which are already running. What you pay for is the time of the consultant who reads it and writes it.
Good to know
What is it actually for?
When your cyber insurance comes up for renewal, the insurer asks for proof rather than intentions. A client auditing you asks the same thing, usually in a hurry. And when your management wants to know where the IT estate stands, this is the only document that answers without jargon.
Who writes it?
An Aleop consultant, not a report generator. The figures come from the tools, the text is written by someone who knows your estate and who was there when it happened. That is what makes it readable to the end.
What if the quarter was bad?
It is written as it was, with what went wrong and why. A review that only says good things is worth nothing, and you would notice by the second one.
Can we pass it on to a third party?
Yes, that is what it is for. No passwords, no internal addresses, no detail that would help someone who meant you harm. You can send it to your insurer or your client without editing it.
Do we need full managed services?
No, but we do need to run the monitoring and the backups. Without that we have no material, and we would be handing you a document that looks like proof without being one.